Reviews from homeowners around Sarasota

Loud bang at 6 am and my car was stuck inside. Wade told me on the phone not to touch the door or pull the cord, came out mid-morning, and showed me the gap in the old spring before he did anything. Door was up and balanced within the hour.

I asked him to turn the force up so the door would stop reversing. He wouldn’t, and he put that on the ticket at zero dollars with the reason. Then he found the bent track that was causing it. That ticket sold me.

Two other companies wanted to sell us a new opener. Marco checked the door first, found it was badly out of balance, and fixed the spring. The old opener works fine and it’s quieter than it has been in years.

Our door sounded like a freight train. Ten nylon rollers and a hinge set later we can hear the TV again. Honest price, said up front, and no talk of a new door.

Had a new insulated door put in. They measured twice, explained the wind rating on the label inside the door, and hauled the old one away. Looks great on the house.

One cable had come off and the door was hanging crooked. They told me to leave it exactly where it was, which was the right call. Both cables re-set and the door runs level now.