About Ironleaf Garage Doors, Sarasota
Two trucks, one phone, and the person who quotes your door is the person who fixes it.
Who we are
A small garage door company in Sarasota
Ironleaf is Wade, who still runs calls and answers the phone from the truck, and Marco on the second truck. We work out of one yard on Ironleaf Way, with a workshop bench and no showroom. If you want to see a door, we bring the section to you.
Owner-run means the person who prices your job is the person standing under the door when it’s done, with nobody in the middle and no target to hit.
Increase the force setting so the door stops reversing: REFUSED
Requested and not done. The reversal is the opener refusing to crush something. We found the bent track that was causing the bind instead.
Why the ticket looks like that
The easiest sale in the trade
A door that reverses off the floor is maddening to live with. There’s a screw on most openers marked for down force, and turning it makes the problem go away in about four seconds. The customer is delighted and the money is the same.
It’s also the wrong thing to do, every time. Once the force is up, the door no longer stops for a bent track, a bicycle, a dog or a child. So when somebody asks, the refusal goes on the ticket at $0.00, with the reason, next to the line for whatever was really causing the bind.
What we won’t sell
What we’ll tell you not to buy
- A new opener when the door is out of balance. A heavy door will wear the new one out too.
- A new door when three hinges and ten rollers would do it.
- A second spring on a door that never needed one, or a “matched pair” when yours is genuinely new.
- The force turned up so the door stops reversing. The reversal is the safety working.
How we work
Four things that don’t change
Two trucks, on purpose
About as big as this gets before somebody has to supervise instead of work. It means we sometimes can’t come today, and when that happens we say so.
Both trucks carry springs
Common wire sizes and lengths ride with us, with cables, drums, rollers, hinges, brackets, gear kits and safety eyes. Odd sizes are a next-day part, and you hear that on the phone.
High-cycle by default
A replacement spring goes in at 25,000 cycles unless you ask otherwise. If you’re selling the house, say so, and the cheaper spring is what goes in.
We show you the broken part
A broken spring has a clean break and a paint line that says whether it was ever re-wound. You should never have to take our word for it.
Ask us for the boring version.
The owner will tell you what a visit involves, what it doesn’t include, and what he’d need to see before he could give you a price.