Our RV repair warranty
What’s covered, for how long, and what isn’t. In plain words, because a warranty you need a second opinion to read isn’t a warranty.
What’s covered
Covered, and for how long
Labor · 12 months
If something we did comes undone
A seal we set, a bearing we packed, a fitting we made up: we put it right, and we don’t charge you to look at it.
Parts · the maker’s term
No more, no less
We can’t extend somebody else’s warranty. We tell you the term before we fit the part, and we handle the claim paperwork instead of handing you a phone number.
Sealant · 12 months
Against lifting, cracking or separating
Not against a branch, a ladder, a pressure washer, or a roof we told you in writing was near the end of its life.
Bearings & brakes · 12 months or 12,000 miles
With the re-torque done
Lug nuts settle after a wheel is off. The re-torque figure and interval are on your sheet; skip it and that corner’s warranty goes with it.
Batteries · the maker’s pro-rata term
Honest about what killed it
A battery left flat all summer isn’t a claim anywhere. If the charging system killed it, that’s our diagnosis to make, and it changes the answer.
Diagnosis
If the fault is still there, the second look is free
You pay for parts that were genuinely needed, not for our first guess being wrong.
Not covered, plainly
What isn’t covered
Wear items on schedule
Belts, shoes, filters, anodes and wiper seals reaching the end of their life.
A roof we flagged
Damage from a rig stored uncovered with a roof we told you in writing needed attention.
Rodent damage
Common here, not a defect, and often an insurance question.
Other people’s work
Including work done elsewhere to our written recommendation.
Skipped intervals
A missed re-torque or a missed repack we wrote on the log.
Our own mistakes?
Those are covered. That’s the point of the twelve months.
Sarasota · Sarasota County
Something not right? Call the shop first
Nearly everything is fixable in a morning if we hear about it. The number is on every page and it reaches the bench, not a call center.