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A new drain pipe laid on a gravel bed at the bottom of a fresh trench

Sewer line repair in Casselberry

A dig to the flag, not a trench across the lawn. We repair the joint that’s failing, bed it to grade, and film it after.

Called back the same day

The office calls you back the same working day, Monday to Saturday, to agree a time.

Written quote first

The repair is quoted against a known defect at a known depth, and the quote is free.

Dig to the flag

Six feet of trench instead of sixty, because we know exactly where to dig.

Filmed after

The repaired section goes back on camera before the hole is closed.

Is this you?

When a line needs a repair, not a clearing

An offset or broken joint

Roots come back to the same opening every few months. The joint is the problem.

Standing water in a sag

A belly holds water because the pipe has settled. Only re-laying it to grade fixes that.

A collapse or a crushed section

The camera can’t get past, or the pipe has lost its shape. That’s a dig.

How we do it

How a spot repair goes

  1. Utility locate

    Sunshine 811 is called and waited for, two full business days, so nothing else gets hit.

  2. Dig at the flag

    A hole at the marked spot, the bad section out, new pipe and shielded couplings in.

  3. Bedded to grade

    The fall is set right and the bedding compacted, so it stays right.

  4. Camera, then close

    The repair is filmed, inspected where a permit applies, then backfilled and the lawn put back.

What it costs

What a sewer repair costs

Every repair is quoted in writing after the camera run, against the defect it fixes. The quote itself costs nothing.

Depth and access

A joint 3 feet down in open lawn is a different job from one 5 feet under a driveway.

How much pipe

One joint is one joint. A whole run is only quoted when the camera shows the whole run has failed.

What goes back on top

Sod, irrigation, pavers or concrete: what the ground looks like after is written into the quote.

The details

For the people who want every step

A spot is a spot

When a run is read on camera and one joint at a known footage is the thing letting roots in, the repair is that joint: a hole at the flag, the bad section out, new pipe and shielded couplings in, backfilled and compacted. Six feet of trench instead of sixty. The rest of the line is not improved by digging it up, and it does not become better pipe for having been quoted.

The case for replacing a whole run is a different case and it has to be argued on its own: material that has failed along its length, a collapse, repeated defects at several points, or a run so shallow and so old that the next repair is close behind this one. We will make that argument if it is true. We will not make it because the camera was already on the truck.

Open cut, and the two trenchless options
MethodWhat it is good atWhat it cannot fix
Open cut, spot repairOne known defect at a known depthNothing — but it costs surface you have to make good
Open cut, full replacementGrade. It is the only method that resets fallBeing cheap, or being quick, or leaving a lawn alone
Pipe burstingReplacing a straight run with two small pitsA line with a collapse or hard bends in the way
Cured-in-place liningSealing joints and cracks without a trenchA belly. A liner follows the host pipe, so the sag stays

That last row is the one worth reading twice. Lining is a genuinely good technology and it is sold hard, and it does not lift a pipe. If the report says standing water and the quote says lining, the standing water is still going to be there afterwards.

Grade is the thing you are actually buying

A four-inch building sewer is allowed as little as an eighth of an inch of fall per foot. There is almost nothing in reserve, which is why a couple of inches of settlement over fourteen feet turns a working line into one that catches. A replacement done properly is not really about the pipe; it is about bedding it so that the fall is right and stays right, which is the part nobody photographs.

Before the machine arrives

A utility locate is called and waited for — Sunshine 811, free, two full business days. Where a permit applies, it is pulled in our name and the inspection happens before the trench is closed, because a closed trench is very expensive to re-open and a customer should never be asked to take that on trust. And you are told what the ground will look like afterwards: sod, irrigation lines, pavers, driveway. That part gets written down too.

Questions

What people ask us about this

Can you line my sewer instead of digging it up?

Sometimes, and it’s a good technology for sealing cracks and joints. A liner follows the shape of the pipe it sits in, so it won’t lift a sag. If the camera shows standing water, lining leaves it there.

Do I need the whole line replaced?

Usually not. Most of a bad line is good pipe. If one joint is letting roots in, the repair is that joint. We’ll argue for a full replacement only when the camera shows it.

Is it my line or the city’s?

Responsibility usually changes at or near the property line. If the defect is on your side of that, it’s yours; if the main itself is backed up, it’s the utility’s, and we tell you so.

A Florida neighborhood from the air: single-story homes, green lawns, a curving street and a pool enclosure

Want somebody to look at it properly?

Tell us what it’s doing. The office calls you back the same working day to agree a time. Nothing is priced before somebody has seen it, and you keep whatever we write down.

Bots On Staff · built for shops like yours

We built this one. The next one has your name on it.

What the chat on this page is doing

Say the house is backing up and it has you run the far bathroom sink and watch the shower next to it — that is how you tell one blocked trap from the main line. Then it asks where your cleanout is.

It takes a name and a number and hands it straight over. Nothing here is held, booked or confirmed, and it will not price the job.

What it costs

website from $1,195, paid oncebots from $149 a month

The whole number, on the page. We build your first page free, on your own name, in 12–48 hrs — you look at it before any money moves.

What comes with it
  • Your Google Business Profile set up
  • Your local directory listings
  • A chat on your website that answers customers day and night
  • Every lead emailed to you
  • Your marketing platform: make posts to your website and your Google Business Profile, all from one place
  • Continuous updates for AI search: your posts go from the platform to your website and your Google Business Profile, keeping your business current for the people searching and the assistants that read it
  • One platform for your posts and leads, where your customers come from, and your ads if you add Google Ads
  • If you add Google Ads: see your Google Ads analytics, your spend each day and your keywords, day by day or across any date range, from the same platform
  • Every bot on staff for your trade
  • Your posts drafted for you to approve, for your website and Google Business Profile. Nothing goes out until you say so
  • The Ad Manager checks your Google Ads spend every morning, if you run ads
  • The referral program
  • The lead form, wired to you
  • The staff tools: scheduling, crew and documents
  • 30 minutes a month of website and Google Business Profile work (Starter has 15 minutes). It does not roll over to the next month.

It does not roll over to the next month.

Mini $49 a month (no bots) · Starter $149 a month (starting with bots) · Growth $249 a month (full bots). The website is priced on its own, paid once.

What you own

The website is yours to keep, on your own domain. The chat and the marketing stop with the service.

Thirty days’ notice, any time. No year, no lock.

One company per area. When yours is taken, it’s taken.

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