Camera inspection, clear price first.
Get a quote from photos
A photo of the slow drain or the backup, and the cleanout if you know where it is. Darren sends back a price, you say yes or not yet, and you pick a day.
The slow drain or the backup, and the cleanout if you know where it is.
Darren sends a price for the job, with the camera check on its own line.
Say yes, choose the day that suits you, and we text you to confirm the time.
From your photos, confirmed on site. Sewage coming up inside? The chat asks that first, and a backup is a phone call: (656) 236-2374.
What we do
Eight kinds of work, from one slow sink to a sewer repair under the lawn. Each page says when it’s the right answer, and when it isn’t.
Water up in the shower when the washer drains. That is the main, not the bathroom.
The whole run on camera, every finding written down at its footage and depth.
A cutter sized to the pipe, and a camera run after to prove the roots are gone.
Water at pressure scours the whole wall, grease and scale included.
A spot repair at the flagged joint, bedded to grade and filmed after.
A two-way cleanout at the foundation, so no visit starts by pulling a toilet.
Kitchen lines jetted clean, and plain advice on what keeps them that way.
One sink, tub or shower cleared at the trap, priced as the small job it is.
The first question we ask
It decides the size of the job and the size of the bill. Here’s how to tell before you call.
Just one drain
The rest of the house drains fine. That’s a branch line, and it’s usually hair, soap or grease in the first few feet.
The whole house
Water rises in the shower when the washer drains, or the lowest toilet gurgles. That’s the main line, and everything in the house goes through it.
Camera on every truck
Every foot of the run on a screen you’re standing at, with the footage and the depth written down. Tap a foot mark to see what the camera saw there.
Drawn from the run sheet of one job in Casselberry: 63 feet, cleanout to city main.
What you’re handed
Every camera visit ends with a written run sheet. It’s the piece of paper that lets any plumber check our work, including the next one you call.
Camera run sheet
Camera inspection, cleanout to city main
63.0 ft recorded, footage counter on the picture, ten observations logged against distance and depth. A copy of the recording left with the customer.
Locate and surface mark, the 47.5 ft joint
Transmitter in the camera head, receiver walked over the lawn. Painted and flagged: 41 in deep, 6 ft off the front walk. A repair now has a hole to dig instead of a trench to guess at.
Main line cabled, 3 in cutter head, 0 to 52 ft
The line was slow today and needed opening today, so it was opened. Camera re-run afterwards to confirm the cut roots went through to the main.
“Put us on the quarterly cabling” — DECLINED
Asked for, and not done. Four cablings a year at $265 is over a thousand dollars a year to keep cutting roots out of a joint that stands open 41 inches under the lawn. The opening is the problem, and a cable leaves it exactly as wide as it found it.
Foaming root treatment — not sold
It kills root ends inside the pipe. It does not close the joint they come in through, so the next ones arrive on the same schedule.
Hydro jetting this run — not offered
You do not put a jet down an old clay line with a known open joint in it. Once the joint is repaired, jetting becomes a sensible thing to discuss.
Spot repair at 47.5 ft
About six feet of clay out, PVC and two shielded couplings in, at the flag. Written quote, no charge for it. The belly at 27 to 41 ft is a different, longer dig and is not bundled in.
Backing up right now?
Water coming up in a shower or a floor drain is almost always the main line. These three steps keep a bad afternoon from getting worse.
No washer, no dishwasher, no showers, and don’t flush. Everything you put down comes back up at the lowest drain in the house.
If backed-up water has reached an outlet, the washer, the water heater or a cord, don’t touch it or stand in it. Keep people and pets out.
Don’t pull a cleanout cap on a full line, and don’t go up on the roof to run anything down the vent. A full line is under pressure.
We call back the same working day, Monday to Saturday. If water is coming through a ceiling, call rather than type.
Fixed, not just cleared
That’s the whole point of a line that has been fixed, not just cleared.
Reviews
Water kept coming up in our guest shower whenever the washer ran. Darren put the camera down, showed us the offset joint on the screen and flagged the spot in the yard. The repair was one small hole, not the whole lawn.
We asked to be put on a quarterly cleaning and he talked us out of it, then wrote down why. The run sheet made getting a second opinion easy, and the second opinion agreed with him.
Our kitchen sink kept backing up every few weeks. Luis jetted the line instead of just snaking it and explained the grease thing properly. Six months on and not a gurgle.
Ask before you call
It works out whether it’s one drain or the main line, tells you what to stop doing, and hands you to a person at the office.
It won’t price a repair on a line nobody has seen, and it will never tell you to pull a cleanout cap or climb on the roof.
What is it doing? Pick the closest one — you can add detail after.
Tap one to start. It answers straight away and hands you to a person at the office.
Local and owner-run
Two trucks out of Casselberry, covering Seminole County and the north edge of Orange. What’s under the ground changes town to town, and we know what to expect before we arrive.
Straight answers
Where responsibility changes is set by your utility, and it is normally at or near the property line. The practical answer usually comes from the camera: if the defect is at 47 feet in a 63-foot run, it’s yours. If the run reaches the main cleanly and the main itself is backed up, that’s a call to the utility, not a job for us, and we’ll tell you so.
Usually not. A cable does what a cable does, and on a line with an open joint it will do it again and again. The failure is that nobody said why the line keeps closing. That’s what the camera is for.
No, and we’ll say so. A first-time block on a modern line with an obvious cause doesn’t need one. A second or third block in the same year does, because the repeat itself is the finding.
For the visit, yes: we tell you what the visit costs and what it includes before anyone drives out. For a repair, no, not on a line nobody has seen. Any number given before that is either padded or going to change.
Sometimes, and it’s a good technology. A liner seals cracks and joints, but it follows the shape of the pipe it sits in, so it won’t lift a sag. If the camera shows standing water, lining leaves the water there.
Tell us what the drains are doing. The office calls you back the same working day to agree a time, and the camera goes in before anybody quotes a repair.
Bots On Staff · built for shops like yours
Say the house is backing up and it has you run the far bathroom sink and watch the shower next to it — that is how you tell one blocked trap from the main line. Then it asks where your cleanout is.
It takes a name and a number and hands it straight over. Nothing here is held, booked or confirmed, and it will not price the job.
website from $1,195, paid oncebots from $149 a month
The whole number, on the page. We build your first page free, on your own name, in 12–48 hrs — you look at it before any money moves.
It does not roll over to the next month.
Mini $49 a month (no bots) · Starter $149 a month (starting with bots) · Growth $249 a month (full bots). The website is priced on its own, paid once.
The website is yours to keep, on your own domain. The chat and the marketing stop with the service.
Thirty days’ notice, any time. No year, no lock.
One company per area. When yours is taken, it’s taken.
It cannot book, hold or confirm a time, and any quote comes from the office, from your photos.