About Benchmark Drain & Sewer, Casselberry
Owner-run since 2011, two trucks, and a camera on both of them. We’d rather show you the inside of your pipe than sell you a schedule.
Who we are
Two trucks, and a camera on both
Benchmark is Darren, who still runs calls, and a small crew covering Seminole County and the north edge of Orange from Casselberry. Luis runs the second truck and the jetter.
A camera that lives at the yard gets brought out when somebody decides the job is worth it. A camera that rides on the truck goes in on the second visit to the same address without anybody being sold on it, which is exactly when it’s useful.
That’s the whole difference between us and the company a lot of our customers called last time. It isn’t skill or equipment. It’s whether somebody looked.
What we hand you
A run sheet you can check
Every run sheet carries distances, depths, the pipe material and where it changes, where water stood and how much of the run was under water and not really seen. It lists every piece of work we were asked for and declined, at $0.00, with the reason beside it. You keep a copy of the recording.
What we argue with
The easy way to make money badly
Drain work has an easy way to earn badly: the customer is in distress, the fix is immediate, and nobody finds out what was wrong. A line that backs up twice a year can be sold twice a year, for decades. Nobody has to lie; nobody has to look. A written run sheet makes that impossible to do quietly.
Said plainly
What a camera can’t do
It can’t see through water, so a sag gets written down as “submerged”, not clean. It can’t see the outside of the pipe, so it can’t tell you how much soil has washed out around an open joint. And it can’t make the decision for you. Plenty of people keep cabling a line like that, and that’s reasonable when it’s made knowing the cost.
By the numbers
Since 2011
- Two trucks, a camera and a locator on both.
- One jetter, used after the camera, never before.
- Over 2,000 lines on camera, each with its run sheet.
- Monday to Saturday, 7 am to 6 pm.
Ask us for the boring version.
The office will tell you what a visit involves, what it doesn’t include, and what we’d need to see before anybody could give you a price.