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A wheeled sewer inspection crawler with its camera head, on paving beside a lawn

Sewer camera inspection in Casselberry

Every foot of the line on a screen you’re standing at. What we find is written down at its footage and depth, and the recording is yours.

You watch it live

You stand at the screen while the camera goes down the line.

You keep the recording

And the run sheet, with every finding at its footage and depth.

Located from the surface

A transmitter in the camera head gives a mark on the lawn and a depth in inches.

We say when you don’t need it

A first block with an obvious cause doesn’t need a camera, and we’ll tell you.

What you see on the screen

Five foot marks from one run

Tap a foot mark to see what the camera saw there, with the footage and the depth over the picture.

Run CR-2208 · 4 in47.5 ft
Depth 41 in● REC

Drawn from the run sheet of one job in Casselberry: 63 feet, cleanout to city main.

Run CR-2208, in full

Sixty-three feet, one foot mark at a time

Ten entries, in the order the camera saw them. Two are defects, and only one of them is why the line keeps backing up.

The customer stood at the screen for all of it, and went home with the recording and this sheet.

  1. 0.0 ft30 in below grade

    Two-way cleanout, camera in

    Four-inch cleanout at the south foundation wall, cap off, camera in and pointed downstream toward the city main. A two-way cleanout is the difference between this visit and one that starts by pulling a toilet.

    Access
  2. 5.0 ft31 in below grade

    Cast iron ends, clay begins

    Cast iron under the slab, clay from the foundation out: ordinary for a 1974 house here. The two fail differently. Iron corrodes from the inside; clay stays hard and fails at its joints.

    Transition
  3. 11.0 ft32 in below grade

    Fine root hairs at a joint

    Hair roots through a bell joint, about a tenth of the bore. Worth writing down, and not worth digging for.

    Noted, not a defect
  4. 18.5 ft33 in below grade

    Cut root ends and fresh cable marks

    This is where the cable has been, twice, in March and in July. Nothing here explains why the roots came back in four months.

    Evidence of prior work
  5. 27.0 ft35 in below grade

    The camera goes under

    The picture goes green and the head is submerged. Water stands where the pipe stops falling. From here to 41 ft we are reading through water.

    Water begins
  6. 33.0 ft37 in below grade

    The low point: two inches of standing water

    The bottom of the belly. Half the pipe is gone before anything is flushed into it. The cause is under the pipe, bedding that settled, and no cable or jet lifts a pipe back up.

    Bellied line
  7. 41.0 ft35 in below grade

    Out of the water

    The belly is fourteen feet long and about two inches deep at worst. A four-inch sewer may fall as little as an eighth of an inch per foot, so there was almost no slope to lose.

    Water ends
  8. 47.5 ft41 in below grade

    Offset joint: a lip across the bore, roots coming in

    One section has dropped at its bell and left a lip across the bottom of the pipe. The joint is open to the soil, and it is the only opening on this run big enough to explain four months. Located from the surface: 41 inches down, six feet off the front walk, painted and flagged.

    This is the cause
  9. 58.0 ft48 in below grade

    Clay in good order, joints closed

    Seventeen feet of pipe with nothing wrong with it. Most of this line does not need replacing, and we say so.

    Sound
  10. 63.0 ft52 in below grade

    The connection to the city main

    Camera out. Sixty-three feet, recorded, and the copy of the recording goes with the customer.

    End of run

Is this you?

When a camera run is worth it

The line has backed up before

A second or third backup in a year means something is catching in the same place.

You’re buying an older house

Know what’s under the lawn before you own it: pipe material, joints and any sag.

Someone quoted a big repair

Before paying for a new line, see the footage the quote is based on, or get some.

How we do it

How a camera run goes

  1. In at the cleanout

    The camera head goes in at the cleanout and is fed down the line toward the city main.

  2. Everything at its footage

    Roots, joints, standing water and pipe changes are each written down where they were found.

  3. Located and flagged

    Any defect worth repairing is found from the surface, painted and flagged with its depth.

  4. The sheet and the recording

    You leave with both, so the next contractor can agree or disagree with us.

What it costs

What a camera run costs

The camera run has one price, given on the phone. A repair is priced separately, after you’ve seen what we saw.

One price for the run

Cleanout to city main, recorded, with a written run sheet. You hear the price before we come.

Locating is its own line

Marking a defect on the lawn with its depth is listed separately, so you can see what it adds.

No repair pressure

Most of a line is usually good pipe. If it’s one joint, the quote is for one joint.

The details

For the people who want every step

What it is

A self-levelling camera head on a stiff push rod goes in at the cleanout and is fed down the line. The picture carries a footage counter, so every single thing seen has a distance attached to it. The head also carries a transmitter — a sonde — which a receiver above ground can find, giving a mark on the lawn and a depth in inches.

That second half is the half most people never get, and it is the half a repair is priced from. Knowing there is an offset joint is interesting. Knowing it is at 47.5 feet and forty-one inches down, six feet off the front walk, is the difference between a six-foot hole and a trench across a garden.

What has to be on the run sheet
Written downWhy it has to be there
Start point and direction“From the cleanout, downstream”. A run described from the wrong end is unrepeatable.
Total distance runTells you how much of the line was seen — and how much was not.
Pipe material, and where it changesCast iron and clay and PVC fail differently. The transition point is a real location.
Every observation, at its footageA finding without a distance cannot be dug to and cannot be checked.
Depth at any defect, in inchesWhat the repair is priced from, and what tells you if anything else is in the way.
Where water stands, and how deepStanding water is the signature of a sag, and its length is the size of the problem.
What was not seenSubmerged pipe is not clean pipe. Saying so is the difference between a report and a sales tool.

You should leave with the recording. We hand over a copy as a matter of course, because a recording is what lets the next contractor disagree with us.

What a camera cannot do, said plainly

It cannot see through water. In a bellied line, the camera goes under and the picture is green, and a fourteen-foot section gets written down as “submerged” rather than as sound pipe — because nobody knows. It cannot see the outside of the pipe, so it cannot tell you how much soil has washed out around an open joint. It does not measure slope; it tells you where water sits, which is a blunter and more useful thing. And it cannot see past a full blockage, so on a line that is actually stopped, the cable goes first and the camera goes second.

When we will tell you not to bother

A first-time block on a PVC line with an obvious cause — a wipe, a toy, the thing you can already see on the cable — does not need a camera, and offering one is an upsell with a lens on it. We run the camera when the line has done this before, when the house is old enough for the material to be in question, when a repair is about to be quoted, or when somebody is buying the house and wants to know what is under the lawn before they own it.

Questions

What people ask us about this

What can’t a camera see?

It can’t see through standing water, so a sag is written down as “submerged” rather than called clean. It can’t see the outside of the pipe, and it can’t see past a full blockage, so on a stopped line the cable goes first.

Do I get to keep the recording?

Yes, every time. A recording is what lets the next contractor check our work, and we’d rather it held up.

Do you call in utility locates before digging?

Always. Our transmitter finds our pipe, not the power, gas or cable crossing it. Sunshine 811 is called and waited for, two full business days, before anybody digs.

Looking down the inside of a round pipe toward a light at the far end

Want somebody to look at it properly?

Tell us what it’s doing. The office calls you back the same working day to agree a time. Nothing is priced before somebody has seen it, and you keep whatever we write down.

Bots On Staff · built for shops like yours

We built this one. The next one has your name on it.

What the chat on this page is doing

Say the house is backing up and it has you run the far bathroom sink and watch the shower next to it — that is how you tell one blocked trap from the main line. Then it asks where your cleanout is.

It takes a name and a number and hands it straight over. Nothing here is held, booked or confirmed, and it will not price the job.

What it costs

website from $1,195, paid oncebots from $149 a month

The whole number, on the page. We build your first page free, on your own name, in 12–48 hrs — you look at it before any money moves.

What comes with it
  • Your Google Business Profile set up
  • Your local directory listings
  • A chat on your website that answers customers day and night
  • Every lead emailed to you
  • Your marketing platform: make posts to your website and your Google Business Profile, all from one place
  • Continuous updates for AI search: your posts go from the platform to your website and your Google Business Profile, keeping your business current for the people searching and the assistants that read it
  • One platform for your posts and leads, where your customers come from, and your ads if you add Google Ads
  • If you add Google Ads: see your Google Ads analytics, your spend each day and your keywords, day by day or across any date range, from the same platform
  • Every bot on staff for your trade
  • Your posts drafted for you to approve, for your website and Google Business Profile. Nothing goes out until you say so
  • The Ad Manager checks your Google Ads spend every morning, if you run ads
  • The referral program
  • The lead form, wired to you
  • The staff tools: scheduling, crew and documents
  • 30 minutes a month of website and Google Business Profile work (Starter has 15 minutes). It does not roll over to the next month.

It does not roll over to the next month.

Mini $49 a month (no bots) · Starter $149 a month (starting with bots) · Growth $249 a month (full bots). The website is priced on its own, paid once.

What you own

The website is yours to keep, on your own domain. The chat and the marketing stop with the service.

Thirty days’ notice, any time. No year, no lock.

One company per area. When yours is taken, it’s taken.

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