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Privacy
What we collect when you ask us to look at a drain, what we do with it, and who sees it.
What we collect
When you fill in the request form or leave details in the chat, we collect your name, phone number, street address and what you tell us about the drains. If you send photos, we keep those with your request.
How we use it
To call you back, agree a time, find the house and do the work. Your address and the run sheet stay on your job record so the next visit starts with the history.
Who sees it
The office and the technician who comes out. We use a scheduling system and an invoicing system to run the jobs; both hold your details only to do that. We don’t sell or share your details with anyone for marketing.
Photos and recordings
Photos you send and camera recordings of your line are kept with your job. They’re never used in advertising unless we ask you first and you say yes in writing.
How long we keep it
Job records are kept for as long as the work is under warranty and our records need them, then deleted. Ask us and we’ll delete what we’re not required to keep.
Cookies and tracking
This site sets no advertising cookies and loads no tracking pixels.
Questions
Call the office on (656) 236-2374, Monday to Saturday, or write to Benchmark Drain & Sewer, 412 Quarrier Lane, Casselberry, FL 32707.
Last updated September 2026.