What we stand behind
We guarantee our work. Nobody can guarantee a tree, and we say so. Here’s the line, drawn where it honestly falls.
In writing
Covered, and not covered
A guarantee is only worth the sentence under it. These are ours.
Covered
Our work
- Cut placement. No flush cuts, no long stubs. If you find one, we correct it at our cost, or credit the line if it can’t be corrected.
- Clearance targets. If the scope said eight feet off the roofline and you measure less, that’s ours to fix.
- Grind depth. Stumps go to the depth on the scope. If the grinder hit something, the card says so and the price comes down.
- Your property. Fence panels, cage screens, pavers, irrigation heads, sod. That’s what the insurance is for, and it isn’t an argument.
Not covered, and why
What no one can promise about a living tree
- That a pruned tree won’t fail. Good pruning lowers the odds of a specific failure. It doesn’t remove them.
- That a tree will survive. Trees already in decline sometimes decline further. We’ll tell you first when we think that’s likely.
- Storm outcomes. No pruning is a hurricane guarantee. Reducing end weight lowers the chance of a limb failing, and that’s the honest size of the claim.
- Regrowth. Oaks push new growth after pruning. That’s the tree working, not a defect.
The residual risk sentence
After the work, some risk remains
Every risk assessment we write ends with a version of this, and it belongs here too. A tree with a target under it can be made lower-risk by pruning, by reducing end weight, by moving the target, or by removal. Those are four options, not one, and the last one isn’t automatically the safest. It’s simply the most final. Our job is to describe the odds well enough that the decision is really yours.
Ask for it in writing before the work.
That goes for us and for anyone else you call. The owner will send you the wording before anything is scheduled.