Two other companies quoted me a new variable-speed pump. Sandhill found an air leak at the lid o-ring and fixed it that afternoon for the price of the part and the visit. I won't use anyone else.

Pool equipment diagnostics in Winter Park
We find the fault before anything is replaced, and you get the readings that pointed to it.
Signs you need it
When to call about equipment diagnostics
The breaker trips
Something is drawing more than it should.
A new noise from the pad
Bearings, cavitation and air leaks sound different.
It runs, but the water doesn’t move
A closed valve, a clogged impeller or lost prime.

How we do it
The honest version of equipment diagnostics
We measure before we quote
Amp draw against the plate, suction and discharge pressure against the design, and the actual voltage at the panel. A motor pulling within spec on a system with a blocked impeller isn’t a failed motor, and swapping it won’t fix the pool.
The commonest wrong replacement
A pump that won’t hold prime is usually an air leak on the suction side: a lid o-ring, a drain plug, a cracked union, a few dollars. It’s sold as a pump replacement more often than any other pool part. We pressure-test the suction line before we quote a motor.
What you get either way
The readings go on the estimate next to what they should have been. If we recommend a part, you can see the number that made us.
Step by step
What happens on the visit
Measure amps and voltage
At the equipment and the panel.
Read the pressures
Suction and discharge.
Compare with the label
What the label says it should do, not a hunch.
Written findings
Readings attached to the estimate.
What it costs
What decides the price
No surprise lines. Every job is quoted in writing, and nothing is done until you reply.
What we look at
- The price to find the fault, told before we start
- Whether it comes off the repair if you go ahead
- Every part quoted in writing, with its reading
How you’re quoted
In writing, with the reading or the pressure that made us recommend it. Approve all of it, some of it, or none of it.
If everything tests fine, you’ll hear that too, in writing.
Reviews
What customers say about our equipment diagnostics
Heater kept shutting off. It was the filter, not the heater. They cleaned it, showed us the pressure before and after, and the heater has run all winter since.
Straight answers
Equipment diagnostics: questions
What is the most common wrong replacement?
A pump that won’t hold prime. It’s usually an air leak on the suction side, which costs a few dollars, and it’s sold as a new pump more often than any other part.
Do you charge for diagnosis?
You’re told the price before we start, and whether it comes off the repair if you go ahead. Never after.
Will you tell me if nothing is wrong?
Yes, in writing, with the readings that show it.
Get a straight answer about your pool.
Tell us what it is doing. If it can wait, we’ll say so, and if it can’t, we’ll say that too.