Pool service reviews from Winter Park

Luis has been on our pool every Thursday for two years. The report is on my phone before his truck is out of the driveway, and I finally understand why the chlorine kept vanishing: stabilizer was at 90. They told me to drain a foot instead of selling me more shock.

Came back from a month up north to a swamp. They had it clear in four days and wrote down why it turned: the timer had been knocked down to four hours a day. It has not happened since.

Two other companies quoted me a new variable-speed pump. Sandhill found an air leak at the lid o-ring and fixed it that afternoon for the price of the part and the visit. I won't use anyone else.

Heater kept shutting off. It was the filter, not the heater. They cleaned it, showed us the pressure before and after, and the heater has run all winter since.

Honest about the salt cell. It had one more acid wash in it, so that is what they did. When it did need replacing a year later, the quote came in writing first.

We were losing an inch a day. They ran a bucket test first, then pressure-tested each line and found a cracked return under the deck, marked it and showed me the gauge. Nobody touched the deck until we knew.

We bought a house with a pool and had no idea what any of the equipment did. Marcus walked us round the whole pad, labeled the valves and set up a weekly day. Worth it for that alone.

The $89 filter clean was money well spent. They wrote the clean pressure on the filter so I know when it is actually due. Took a week to get on the route in June, which is fair for June.

Asked for a safety check before the grandkids visited. They found an expired drain cover and a gate latch that was not self-closing. Both fixed the same week, and we got the list in writing.