
Questions
Plumbing and AC questions, answered
The questions people actually ask us, answered the way a tradesman would. Some of these answers cost us work. They’re still the answers.
- Cooling
- Plumbing
- Visits and pricing
Cooling
My AC needs a pound of refrigerant every summer. Can you just add it?
No, and the answer isn’t negotiable. A refrigerant circuit is sealed; nothing uses it up. If it’s low, there’s a hole, and adding more sends the new gas out of the same hole at your expense. Knowingly venting refrigerant is illegal under Section 608 of the Clean Air Act.
We find it instead: nitrogen at pressure, an electronic detector, soap where it alarms. It’s commonly a Schrader core or a flare, and those are cheap. If it’s the evaporator coil, we’ll tell you what a coil costs against a system and let you weigh it.
The coil is frozen solid. Is that low refrigerant?
Maybe. It’s just as likely to be airflow. A dirty filter or a dirty coil restricts air; less air means the refrigerant can’t boil off, the coil drops below 32° and the moisture on it freezes.
Low charge gets to the same block of ice a different way. The readings separate them, and you can’t take them until it’s thawed.
Everything went off by itself and now it won’t start.
Check the condensate drain first. There’s usually a float switch on the drain line or in the pan, and when the drain blocks it stops the system on purpose to keep water out of your ceiling. Nothing is broken.
If the pan is holding water, that’s very likely it. The line still wants clearing properly, and the reason it blocked is worth knowing.
Somebody told me I need a capacitor. Do I?
Possibly. A run capacitor is the most common failure on a home system, and the easiest to oversell. Ask for the number: it’s stamped with its rating and tolerance, usually ±6%. If it measures inside that, it’s fine.
What is a hard-start kit, and do I want one?
A capacitor and relay that give the compressor a bigger shove at startup. It genuinely helps on a long line set or a weak supply, and it will usually get a tiring compressor through a summer. That second use is a walking stick, not a cure, and we’ll say which one it is.
My last quote was for the same size as my old unit. Is that right?
It’s a coin toss. Sizing is a load calculation on your actual house. Oversizing feels safe and isn’t: an oversized system shuts off before it dehumidifies, and in Florida that means a clammy house at 74°.
Why do you measure the ducts before quoting a system?
Because most home equipment is designed around about 0.5 inch of static pressure, and many houses measure well above it. A new system behind ducts like that fails the same way the old one did.
Plumbing
The relief valve on my water heater drips. Can it be capped?
No. Never. That valve is the only thing between a failed thermostat and a tank with enough stored energy to go through a roof.
The drip is usually thermal expansion in a closed system. The fix is a correctly sized and charged expansion tank. Its discharge pipe must run downhill to somewhere a person can see it, full size, ending near the floor.
My floor is warm and my meter is spinning. Slab leak?
Could be, and it could equally be the hot-water recirculation loop: a crossover valve under a far sink that fails open looks exactly like a slab leak. One is an afternoon and a small valve; the other is jackhammers. We rule out the loop first.
My drains are slow. Do I need a repipe?
Almost certainly not. Drains are waste and a repipe is supply. Slow drains in older Tampa homes are usually cast iron, and a camera tells you whether clearing it is a fix or a delay.
Visits and pricing
Do you charge to come out?
There’s a diagnostic charge for a service call, told to you on the phone before we come. It covers the diagnosis and the readings, and you keep the report whether or not you go ahead.
What we don’t do is a free call that’s really a sales visit, priced back into whatever gets sold.
What days do you work?
Monday to Saturday. If water is coming out of something right now, call rather than typing, and find your main shut-off first.
Are you licensed and insured?
Yes, for both plumbing and air conditioning. Your technician will have both on the truck.
Tampa · Hillsborough County
Still have one?
Ask it in the chat, or call the office and ask a person.