How mobile dent repair works in St. Pete
Photos, a yes or a no, a written price, then the van. Two of the five steps happen before anybody drives anywhere.
Five steps
From photo to finished, in this order
Send photos
Straight on in daylight with no flash, then a low angle with something straight reflecting across the damage, then one wide shot of where the car is parked.
Get a yes or a no
Within the hour on a working day. If it’s a body-shop job, you hear it now, before anybody drives anywhere.
Get a written price
Every line priced from your photos, travel included. That’s the price; nothing gets added at the car.
The van comes to the car
Your driveway or the lot at work. It brings its own power, water and light.
The work order lands
What was done, what it cost, and anything we looked at and wouldn’t do, on your phone before the van leaves.
Step one, done well
The three photos that do the work
Nobody can price a dent over the phone. Three photos let us tell you within the hour whether it’s a paintless job, a bumper job, a body-shop job, or nothing worth spending money on.
Straight on, close, no flash
This one shows the paint. A flash blows out the detail that decides whether the job is possible.
Low, with a reflection across it
A roof line or a door frame reflecting across the dent bends where the panel bends. It tells us its shape.
One wide shot of where it’s parked
So we know the room, the shade and the ground before the van comes.
The last step
A work order you keep
It lists what we did and what it cost, and anything we looked at and wouldn’t do, printed at $0.00 with the reason.
- Every line priced before the visit
- Nothing added at the car
- Sent to your phone before the van leaves
Whether the van can fix it depends on what’s on the car. What is it?
Tap one to start. A person at dispatch picks it up from there.
Questions
Before the van comes
Do you need my power, water or a hose?
No. The van carries its own inverter, compressor, lighting and water. Nothing plugs into your house or your office. What we do need is room: about twelve feet clear on the working side of the car, on reasonably level ground.
Do I have to be there?
Usually not. Plenty of jobs are done on keys left at a front desk or in a lock box. Door work often means taking the inside door panel off, so the car has to be unlockable, and we tell you that when we quote. For paint work we’d rather you saw it before we pack up.
Will the dent be completely gone?
Often, yes. A soft, round ding in the flat of a panel usually disappears. A sharp dent, one on a body line, or one that has sat in the panel for years can come back most of the way and leave something you could find in low sun. You’re told which before you agree to anything.
Send a photo. Get a straight answer.
Dispatch looks at your photos and comes back with a yes, a no, or a written price. The van comes to wherever the car is parked.