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Repair files, notices and warnings from the floor: what the photo couldn’t show, what to photograph after a storm, and why we print the measurements.
Watch out · 14 Aug
A flatbed with a soft-strap kit costs a little more than a hook-and-chain tow, and it’s the difference between one damaged corner and two. Ask what’s coming before you say yes at the roadside.
And if the paint on a dent isn’t cracked, ask about dent removal from behind before anyone reaches for filler.
Notice · 26 Jul
After a named storm, photograph the glass and the hood before you move the car, then the whole car from about 10 steps back. Branch damage often reaches the camera behind the windshield.
Glass replacement is followed by a camera recalibration, and you get the report.
More from the desk
Repair file · 28 Aug
A rear cover that looked like a $500 scuff. The customer’s three photos were good, and the range we sent was honest about what a photo can’t show.
Teardown found the impact bar bracket 8 mm off its mounting point. We photographed it, re-quoted it, and the customer had the picture by text before any of that work happened. It’s why the first number is always a range.
Repair file · 7 Aug
Two photos sent from a parking garage at 9:40 PM: a 45° and a close-up. The chat asked for the VIN, the customer skipped it, and said out of pocket.
The estimator approved the range the next morning and it was texted at 8:41 AM, with the Express Repair route priced beside it. The final bill landed inside the range.
Review · 2 Aug
The line customers repeat back to us most is the one where we turn money down. A reinforcement bar is a structural part: it gets the manufacturer’s part, and the estimate says why.
Notice · 21 Aug
Structural work is the one repair you can’t inspect yourself. So every car that goes on the bench leaves with two printouts: the measurements before, and after, against the manufacturer’s own points.
If a car can’t come back to specification, the printout says so, and so do we.
Free photo estimate, right in the chat
Send 2–4 photos. A professional estimator approves your range before it’s sent.
Send 2–4 photos: one wide, one at 45°, and a close-up.
Got them 👍 Year, make and model?
2013 Acura TSX
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