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Small business news, tips and help
Plain-English help for small business owners: how to get more customers, use AI without the hype, and keep your website working for you. A new story from the Bots on Staff team three times a week.
- Sales and leads
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- AI for small business
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Sales and leads · 4 min read
How much does a missed call cost a small business?
A missed call costs you the value of the job it would have become, multiplied by the chance you would have won it. Take your average job, the calls you miss in a week and your usual win rate, and multiply them. The total is nearly always bigger than owners expect, and it is fixable.
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Customer serviceHow do you ask customers for Google reviews without being awkward?
AI for small businessWhat can an AI chatbot do for a local business, and what can it not?
WebsitesThe five-second homepage test: does your website say who you are?
Websites and AI searchWhy your website needs answer-first pages in the age of AI search