Our warranty, in plain words
What is covered, for how long, and what voids it. Written plainly, so you can use it when something fails.
- 1 year on repair labor
- 2 years on install labor
- New equipment registered for you
Coverage
What’s covered
Labor
Our work
- Repairs: one year. If the thing we repaired fails the same way inside twelve months, the visit and the time are free.
- Installations: two years on the labor for a complete system we installed, on top of the manufacturer’s equipment warranty.
Parts
Manufacturer terms, passed through
- A run capacitor is typically a year; a compressor on a registered new system is commonly five or ten.
- We register new equipment for you and put the confirmation in your paperwork. Unregistered equipment often drops to a much shorter term.
- A parts warranty covers the part, not usually the labor to fit it. Ours covers the labor for the periods above.
Said up front
What the warranty depends on
A warranty only works if the system has been looked after. We keep the parts and labor cover as long as the filter is the right one, changed on schedule, and the system has had its regular maintenance visits.
Coils, compressors and other major parts follow the manufacturer’s terms, and those terms usually ask for the same two things: registered equipment, and records that the maintenance was done. We keep your visit reports, so you have the records when you need them.
Fair to both of us
What voids it
Someone else working on it
Not a punishment. We can’t warrant a charge we didn’t set or a wire we didn’t land.
No filter, or the wrong one
A very high MERV one-inch filter in a system built for low resistance starves the coil. We’ll tell you at the time.
A duct problem you chose to leave
The static pressure on your report is the record of that conversation. Lightning, surge, flood and rodents are insurance events.
Tampa · Hillsborough County
Questions about the terms?
Ask before the work, not after. The office will talk any of it through on the phone.