Three people, one dock and an orientation that comes before the keys.
Dock manager
Cole leads the orientation at the dock: the controls, how to dock and leave a slip, the signals, fuel and what to do if you want help. He also reads the overnight requests with the forecast open.
“Docking is a skill. We teach it before you need it.”
Dock hand
Andre handles the lines and the fenders, and walks each renter through boarding.
Dock hand and office
Priya reads the requests, checks them against the day’s weather and writes back. A real person, by email or a call.
Why orientation comes first
The crew goes through the paperwork, then an orientation at the dock: the controls, how to dock and leave a slip, signals, fuel and what to do if you want help. Renters sign a waiver at check-in; a real operator sets its own.
Licence, age and capacity rules are posted at check-in. Put the details in your request and a person will tell you what applies.
The dock
Check-in is at the dock. A person confirms the meeting point and parking in their reply; details are not given in the chat.
Tiller and chill, in that order. Nothing is booked or held until a person confirms by email or a call, no boat is held, and no payment is taken here.