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What customers say about the repair order.
Short notes from drivers, in their own words.

“I expected a number on the phone and an upsell at the counter. I got a repair order with the brake line at $0.00 and the measurement written next to it. I have stopped shopping around.”
“They told me the rear pads were still inside spec and charged me nothing for looking. Then they fixed the misfire I came in with and sent the codes along with the estimate.”
“Estimate by text, a line number to decline anything, and the car driven before I got it back. The oil change was the price on the website.”
Tell us how it went
The best time to say so is at handover, with the keys in your hand and the repair order explaining what was done.
Tell us the symptom. We will tell you the next opening.
The chat takes the symptom and the vehicle, then hands it to the desk. It takes appointment requests — it cannot book, hold or confirm a time, and it never tries to diagnose your car in a chat window.